常見(jiàn)例句雙語(yǔ)例句Brand advocacy, trust and satisfaction have all influence on repurchase intention directly, but the brand advocacy is the most important one.品牌擁護(hù)、信任和滿(mǎn)意對(duì)重復(fù)購(gòu)買(mǎi)意愿都有直接影響,其中擁護(hù)的影響最大;The influence of psychological contract to customer repurchase intention is impacted by different degree of trust and significant difference;心理契約對(duì)顧客重購(gòu)意向的影響會(huì)因信任程度的不同而呈現(xiàn)顯著差異;At first, this paper has reviewed the theory about the service guarantee, service failure, service recovery, customer trust, affective commitment, repurchase intention and "Word-of-Mouth" .本文首先對(duì)服務(wù)承諾、服務(wù)失誤和服務(wù)補(bǔ)救、補(bǔ)救后滿(mǎn)意度、顧客信任、情感承諾、重購(gòu)意向和口碑傳播等相關(guān)理論作了回顧。 返回 repurchase intention