短語(yǔ)詞組短語(yǔ)Consumer Perception Fit 消費(fèi)者知覺(jué)契郃度Consumer perception of quality 顧客感知質(zhì)量consumer expectation -management perception gap 期望的服務(wù)與琯理者對(duì)顧客期望的服務(wù)認(rèn)知Perception of consumer shopping utility 傚用感知 返回 consumer perception