柯林斯詞典customer service 1. N-UNCOUNT Customer service refers to the way that companies behave toward their customers, for example, how well they treat them. 客戶服務[商業(yè)] ...a mail-order business with a strong reputation for customer service. ...一家客戶服務口碑很好的郵購公司。 The firm has an excellent customer service department. 該公司有一個非常出色的客戶服務部。 返回 customer service劍橋詞典(UK also customer services) the part of an organization that answers customers ' questions , exchanges goods that are not satisfactory , etc. 客服部 the fact of treating customers in a polite and helpful way, which is considered an important part of running a good business 顧客服務 They're a huge company , known for their terrible customer service . 他們是一家巨大的公司，衆(zhòng)所周知他們的顧客服務一團糟。 返回 customer service